Express delivery inside Dubai arrives within 2 hours for an extra 10 AED. Regular delivery reaches anywhere in the UAE within 24 hours for 30 AED. We accept Cash on Delivery, card payment, and online payment link. See our Shipping Policy for full details.

Unopened, unused devices can be returned within 7 days of delivery. Opened e-liquids, pods, coils and disposable vapes cannot be returned for hygiene and safety reasons unless faulty. See our Returns & Refunds Policy.

Contact us as soon as possible after placing your order with your order number and the corrected address. We can update it before dispatch, but cannot guarantee changes once an order is already out for delivery.

You will receive a confirmation once your order is dispatched. If you need an update before then, reach out to us with your order number and we will check it for you.

You can reach our team by phone or WhatsApp at +971 56 389 8101, or by email, using the details on the right.

Contact us immediately with your order number and the correct address. We will do our best to update it before the order is dispatched.

We currently deliver within the United Arab Emirates only – Dubai and all other Emirates.

Most orders are shipped together in one package. If an order needs to ship in more than one parcel, we will let you know.